![]() ![]() When I use the Photos app, I get the error "install additional codecs to work with this files. I close the error then the screen is blank, but audio plays. I get the error "Missing codec, This item was encoded in a format that's not supported". I can play some older MOV files, but when I try to play iPhone 11 MOV files I cannot play them. I'm using Windows Media Player 12 on Windows 10.
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